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The Single portal provides You opportunities to submit electronic applications, what is easier and more convenient than the personal appearance in public institutions, or to send them letters in paper form. Besides, your application has an official status.
In this regard, we ask You not to forget following items:
However, if the public authority has sent You a reply that is not essentially or violated the established deadlines, took unjustified, contrary to the law a decision on Your application or in some other way violated Your rights, established by the legislation about appeals of individuals and legal entities, You can appeal against such actions to the superior organization or to the court.
We also remind you that in accordance with the Regulation on the Single state interactive services portal public agencies may refuse to consider applications. In this case the base for refusal to consider a user's application, received through personal study, may be the following:
When the public agency refuses to consider of application it must inform of citizen within one working day about refuse the application and the reasons for it in electronic form.
Also, the public agency shall not review the application of the same user, containing a question that the public authority has provided the answer repeatedly, if application is not new arguments or circumstances.