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On the Single interactive state services' portal (http://my.gov.uz) you can not only rate the response of the agency, as we recently reported, but complain to the administration of the portal.
Red button "Report to the Administration" appears in the Personal cabinet when viewing one's appeals. After pressing the button, the form of a complaint will open, and you need to enter the name, e-mail, enter a subject and write the contents of the complaint.
Complaint are written in those cases, when you are not satisfied with the answer, for example, it is given in the rude form or not substantially treated or answer is confusing and not exhaustive, causing additional questions.
Complaints are sent to the regulatory authorities and affect the evaluation of the activities of government agencies.